Pricing software leaves money on the table.
AI written emails leave relationships undernourished.
You’re in the relationships business. It’s the quality of your relationships that do your best marketing for you, that provide your best referrals for you, that provide your best fees for you and therefore ultimately; are the origin source of your profit.
For decades, accountants have looked upon technological advances as get out clauses rather than as tools to strengthen relationships.
Your client still wants you and in the case of at least 15% of your clients, they want more from you but you’re not close enough to them to find that out.
Outsource, decrease labour intensity, streamline, increase efficiencies, process and systemise, by all means.
Just don’t offshore your relationships.
To your success,
Martin Bissett


